Contact Us - Telecom Business Hub
Open for business

Contacting Telecom
With the Telecom Business Hub, we've tried to explain each of our business solutions as clearly as possible. But we understand that a website can’t have all the answers. So if you have a question, please don’t hesitate to email us or call us directly and we’ll work together to get everything sorted. You will find email and phone details below.

CONTACT US

Email us with any queries or feedback.
General enquiries:
Phone126
Fax0800 800 126
Hearing impaired (text phone)0800 10 55 54
Asian Languages0800 168 168
Faults125
Cable location0800 B4U DIG
Bill enquiries0800 000 000

Visit your local Telecom Business Hub
Find 

CONTACT US INTERNATIONAL

Calling Telecom from overseas+64 3 374 0253

International Roaming helpdesk:
From New Zealand0800 49 21 20
Collect from overseas+64 3 371 0866

Check out the Journey Planner

CONTACT US ABOUT A PRODUCT OR SERVICE

Calling and Mobile
Landline enquiries126
Mobile enquiries126
Check included minutes*333

Internet, Websites and Email
For the products and services below:0800 BUSINESS (28 74 63)
Broadband
Website Design
Website Hosting
Business Mail
Domain Names

Mobile Broadband0800 35 84 23
Dial up0800 22 55 98

IT Services
Computer Care:
All enquiries0800 83 24 64
Starter plan customer0900 83 24 64

CONTACT US BY POST
Customer Service
Customer Enquiries
Telecom New Zealand Ltd
PO Box 1473
Christchurch
New Zealand
Accounts Receivable
Accounts Receivable
Telecom New Zealand Ltd,
Freepost 10053
Private Bag 4942,
Christchurch
New Zealand